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Comba Denise

Comba Denise

Manager
Work experience
  • Product ManagerAnswerModules Sagl
    01/12/2018-current

    I deal with requirements analysis, estimates and processing of projects documentation in an international environment.
    I am in charge of the development and support teams and often I take care of software development and customer support, as well.

  • Project ManagerAktive Reply
    01/2015 – 11/2018

    Over four years I had the chance of following directly all steps of configuration and customization projects of an Enterprise Content Management for two among our clients in the petrochemical and pharmaceutical field.
    I worked as a functional and technical analyst, project manager, project engineering, following all steps of the project from the requirements collection to the post-release support.
    I drew up all project documentation in compliance with ISO 9001 standards.
    Moreover, I worked as a SPOC for customers and external teams involved in the project and in the integrations with other systems (ERP, AD, etc.)
    I planned my team’s activities on various projects and customer support.
    Thanks to the collaborators management course I improved my team management methods and my methods of managing critical scenarios.

  • Analyst / Developer Team leader / TrainingAktive Reply
    01/2014 – 12/2014

    I worked on various Enterprise Content Management projects in different roles.
    I dealt with ECM installation and configuration, technical analysis, team leader of a small development team, software customization and training for the end users of the system and to the first level support team.

  • Technical consultant2+ Consulting S.r.l.
    11/2010 – 12/2013

    Over three years I worked as consultant for Aktive Reply, which later hired me directly.
    I worked on several ECM projects as a developer concerning clients in the pharmaceutical and financial fields

Education
  • Telematic engineeringPolytechnic of Turin
    2012

    Bachelor’s degree